Jerold Tierney
2024-04-26 23:32:20 GMT
This is a great repair shop. I had a door replaced over a year ago and had some refinishing needed on an interior panel. I thought I might have passed any warranty time but CARSTAR didn't question it and made the repair quickly, including the replacement of the rear bumper per my request. Friendly, professional and pleasant to deal with.
hilda teran-franklin
2024-04-18 22:11:01 GMT
I hate when I have to take my car in for repairs, however, when I do have to, Carstar Body Best is my repairs shop of choice. Fast and excellent repairs. Employees are courteous and very well trained. Front office is efficient and detail oriented. Thank you, Carter Body Best.
Judith Walsh
2024-01-09 20:03:21 GMT
Carstar Body Best did a great job repairing my Tesla - the front took a hit - and also in replacing a side mirror.
They were professional and friendly throughout, and kept me updated on the timing (getting parts took awhile).
I definitely recommend them!
Jenny Gass
2024-02-01 04:35:42 GMT
Not only is their work thorough and beautiful but their staff is professional and efficient. They honored my time and earned my trust.
Garland Lamb
2023-08-13 02:05:32 GMT
I’ve been a client since I moved to Sonoma 16 years ago when they were Body Best. This place offers wonderful service. The communication is great, they do fantastic body work, and the staff is simply a joy to work with. Their detailing is second to none.
Carol Barge
2023-08-05 19:28:43 GMT
Debbie and Alexis are a joy to work with! They’re responsive, thorough and quick. The work done by the body shop is excellent. I have used their services twice and both times have been extremely pleased. Highly recommend!
Jonette Beck
2024-02-29 04:35:50 GMT
as always great job. wonderful service professional. . can’t ask for more. thanks for all you do
Candace Michael
2023-12-26 19:14:18 GMT
Body Best was quick, friendly, and thorough when repairing damage to my car. The staff was excellent at liaising with my insurance company and the rental car company assigned through my insurance.
Debbie and Alexis were extremely responsive to any of my questions and concerns. If I ever get in an accident again (fingers crossed I won’t), I would not hesitate returning here. I highly recommend this body shop to anyone that needs any car body work.
When I picked up my car, it was detailed and polished. Gorgeous. Love them.
Janet Boyle
2023-11-11 19:56:44 GMT
Highly recommended shop! They did a great job repairing my car. And, they were very professional to work with!
sarah rubin
2022-05-30 01:10:04 GMT
If I could give them 100 stars, I would! Never in my life have I encountered such above-and-beyond amazing work and customer service at a body shop. I mean, nothing even comparable. I drove 45 minutes out of my way to use them since all the body shops near me were either extremely rude on the phone or told me they wouldn’t even begin to be able to look at my repairs for 3 months. Not only was CARSTAR super helpful and friendly from the very first phone call, they got me in that day, and finished my repairs almost a week ahead of schedule. They also kept me updated by text throughout the process, explained everything clearly, and were so kind and helpful with managing my rental car situation. Absolutely recommend CARSTAR and will continue to use their services in the future (in spite of them being 45 minutes from where I live!).
Jeffrey Loman
2024-05-05 22:12:17 GMT
Get service. Outstanding work. Constant communication. Amazing people!
Brian G
2020-04-04 02:52:41 GMT
I have had very good experiences with this team of people. Great customer service, keeping me in the loop about when to expect my car and text messages with updates when they were needed. Even timing of the job to coincide with a loaner car since my insurance didn’t cover a rental car. Very happy with the quality of the work on my M5. Nothing more I can say about that. I feel that they truly take pride in what they are doing. I can recommend Dino and his team at Body Best/CARSTAR
Milton Bosch
2023-09-27 22:03:11 GMT
We had damage to three sides of our Tesla Model S. The car looks brand new even though it's ten years old! So satisfied with CarStar auto body.
Mr. DeMenno
2022-01-29 16:50:01 GMT
I was amazed at the cleanliness the friendliness and the quality of the work. Everything was promised on time I was kept apprised of the status via the text service which was nice. Car came back looking better than when I bought it brand new! Brhett who was my representative helping me was first class I’ve recommended him and their shop to my daughter and a couple friends so I hope they go there because I know they’ll have the same experience I did.
Ronald Cook
2022-04-10 23:35:24 GMT
My experience with CARSTAR was very positive. From administrative to the end result they were proactive with updates. I didn't need to contact them for information regarding the status of my car. The damage to my car was substantial, and the repairs were excellent. I easily recommend them highly.
Jen Lytle
2022-04-08 23:58:50 GMT
My son was in a car accident and the car was not drivable so I called around different shops seeing who was available. Ended up putting the car in the Suisun city shop but they called me immediately to let me know they didn’t have any availability and to try the Sonoma shop. The customer service from the beginning to the end was superb. Super friendly and helpful staff. They are on top of it. They made sure that my car was towed using their own tow company and let me know the very next day exactly what was the outcome of the vehicle! They were quick to submit the documents to the insurance company and now we are getting a pay out immediately. In the future when/if we have a car accident we will be using their company for sure.
Stephanie Garza
2022-04-05 01:31:54 GMT
I got rear ended and needed my car to be repaired and CARSTAR was willing to take my car in while others would not. I appreciated the front desk staff’s kindness, especially Debbie who was very cordial. Also, the text messages were very informative regarding the time line and costs of repair.
Carol Zychowski
2014-03-22 01:47:57 GMT
Absolutely wonderful experience. Body Best prepared the estimate and worked with the insurance company making the process very easy for me. They kept me informed throughout the week so I knew exactly what was being done and that the car would be ready as promised. The car was actually done a few hours early. The work was extremely well done. The entire car was cleaned inside and out. I highly recommend this shop if you have the unfortunate experience of needing auto body work done on your vehicle.
Ronald Harrison
2021-07-16 23:52:01 GMT
CARSTAR/Body Best repaired our car following a collision. They did a superb job! They attend to all the details and the result is extremely high-quality repair. Extremely happy with their service! We have used them several times over the years. I wouldn’t go anywhere else for body repairs.
Shannon Bowman
2020-11-26 17:54:42 GMT
Top notch! My auto looks like new. The side door was smashed pretty bad. They did an excellent job. Made an upsetting situation less painful. Loaner car helped enormously too. Friendly staff, timely service. Auto was washed and clean. I highly recommend Carstar.
