Resolving the "I'm not a robot" CAPTCHA message (2024)

What is the message "I'm not a robot?"

If Intuit receives an unknown or blank session id from the browser when accessing an offering, this message will appear. This message is usually due to a temporary network issue and can be resolved by refreshing your browser. It also might be caused due to accessing the offering through a virtual network.

To clear the robot message:

Option 1:

  1. Close your browser if open.
  2. Go to the Control Panel.
  3. Select Internet Options.
  4. Go to the Advanced tab.
  5. Select Reset.
  6. Select the box Delete Personal Settings.
    • There's a disclaimer here about what information will be cleared when doing so, make sure you review this before proceeding.
  7. Select Reset again.

Option 2:

  1. Refresh the browser in use.
  2. To make sure Scripts and Cookies are enabled, follow this link: www.whatismybrowser.com/guides/
    • If you aren't comfortable changing browser settings, consult with an IT professional.
  3. If the message persists:
    1. Close the web browser completely.Be sure no other instances of that browser are still open (multiple windows).
    2. Select the Processes Tab.
    3. Select End Process on any remaining instances of the browser that are still running, one at a time.
    4. Once all instances of the browser are cleared from the list, close Task Manager.
    5. Reopen the browser and try to sign in.

To find out if Scripts and Cookies are enabled:

  1. In Windows, navigate to your Control Panel.
  2. Select Internet options.
  3. Select the Privacy Tab and then select Advanced (make sure the cookieshave a dot in Accept).
  4. Exit the Advanced section and select Security.
  5. Select Custom Level.
  6. Scroll down to Scripting.
  7. Make sure Active scriptingis enabled.

Adding Intuit as a Trusted Site:

The following are steps to add Intuit's URL as a trusted site (steps vary with different browsers).

  1. In Windows, navigate to your Control Panel.
  2. Navigate to Internet Options.
  3. Select the Security tab.
  4. Select the Trusted Sites icon.
    Resolving the "I'm not a robot" CAPTCHA message (1)
  5. Select Sites.
    Resolving the "I'm not a robot" CAPTCHA message (2)
  6. Enter *.intuit.com.

    .Resolving the "I'm not a robot" CAPTCHA message (3)

  7. Clear the box Require server verification (https:) for all sites in this zone.
  8. Select Add.
  9. Select Close > Ok.
Resolving the "I'm not a robot" CAPTCHA message (2024)

FAQs

Resolving the "I'm not a robot" CAPTCHA message? ›

Check your internet connection: A weak or unstable internet connection can cause the reCAPTCHA to fail. Make sure that you have a strong and stable internet connection before trying again. Clear your browser cache: Clearing your browser cache and cookies can help fix reCAPTCHA errors.

How to solve I'm not a robot CAPTCHA? ›

Check your internet connection: A weak or unstable internet connection can cause the reCAPTCHA to fail. Make sure that you have a strong and stable internet connection before trying again. Clear your browser cache: Clearing your browser cache and cookies can help fix reCAPTCHA errors.

How do I get Google to stop asking if I'm a robot? ›

What to do when you get this message. The message most likely shows a reCAPTCHA. To confirm that you're a person and not a robot, solve the reCAPTCHA. After you solve it, the message goes away, and you can use Google again.

Why does Google keep asking me to prove I'm not a robot? ›

Google interprets that your IP address / device sends multiple search requests at the same time (this creates a suspicious effect on the search engine). With CAPTCHA, Google makes sure that you are not a robot or a computer program that sends multiple requests for search or spam.

How to solve CAPTCHA problem? ›

10 Solutions to the reCAPTCHA Not Working Issue
  1. Keep Your Chrome or Firefox Browser Up-to-Date. ...
  2. Enable JavaScript. ...
  3. Disable Extensions. ...
  4. Create a New Browser Profile. ...
  5. Reset the Browser. ...
  6. Check for Malware. ...
  7. Disable VPN or Proxy Server. ...
  8. Change DNS to Google DNS.

Why do I keep failing the CAPTCHA test? ›

There are a few steps you can take to improve your experience: Make sure your browser is fully updated (see minimum browser requirements) Check that JavaScript is enabled in your browser. Try disabling plugins that might conflict with reCAPTCHA.

Is it possible to bypass reCAPTCHA? ›

While Google reCAPTCHA is considered to be more sophisticated and harder to bypass than the original CAPTCHA, it's still possible to bypass it in several different ways. You can either implement a ready-to-use tool or develop your own and tailor it specifically to the kind of requests you wish to send.

Why does Google keep saying it detects unusual traffic? ›

If your network is using a shared public IP address, such as a public proxy server, Google may have triggered the message based on traffic from other people's devices. Additionally, this error could be triggered if multiple people on your network were searching at once.

Can I do something to stop getting "I am not a robot"? ›

Getting the "I am not a robot" prompt can be frustrating! While you can't completely prevent it, here are some things to try: Clear your browser cache and cookies: Sometimes, this can resolve temporary glitches causing the challenge. Use a reliable internet connection: A weak connection might trigger the verification.

How do I get rid of "I'm not a robot" on my iPhone? ›

iCloud allows you to bypass many challenges by automatically and privately verifying your iPhone and account. You can turn this bypass on or off. Go to Settings > [your name] > Sign-In & Security, then turn Automatic Verification on or off.

Why does Google keep asking me to prove I m not a robot iPhone? ›

Disable Extensions: If you have any extensions installed in Safari, particularly ones related to robotics or security, they might be triggering the verification. To disable extensions, follow these steps: Open Safari on your iPhone. Tap on the "Safari" option in the upper left corner of the screen.

Why do I have to verify that I am not a robot? ›

The “I'm not a robot” checkbox is a CAPTCHA, or a “Completely Automated Public Turing Test to Tell Computers and Humans Apart.” Essentially any type of test, whether it's selecting the image with stoplights or typing out a word that's blurry, is a CAPTCHA, which is used to stop bots.

What happens when you click "I am not a robot"? ›

As the BBC's QI revealed, ticking the little box is actually letting the site check things like your internet browsing history to determine whether you're a real person or not. "Ticking the box is not the point. It's how you behaved before you ticked the box that is analysed," Sandi Toksvig explained to the panel.

Why does CAPTCHA think I'm a robot? ›

This message is usually due to a temporary network issue and can be resolved by refreshing your browser. It also might be caused due to accessing the offering through a virtual network.

How do I get rid of CAPTCHA reverse virus? ›

  1. STEP 1: Reset browsers back to default settings. ...
  2. STEP 2: Use Malwarebytes Anti-Malware to remove malware and unwanted programs. ...
  3. STEP 3: Use HitmanPro to scan your computer for badware.
Dec 22, 2023

How to manually solve a CAPTCHA during your automated tests? ›

By adding a hook to the code, users can bypass the Captcha while performing Automation Testing. The Captcha recognizes a bot clicking the checkbox element by the fact that it takes less time for the bot to click as compared to humans.

Why do I keep failing the IM not a robot test? ›

If you still have problems after clearing the cache, we would like to suggest that you try switching to another browser or another device and try again. You can also register again by switching to another network you are using.

Why does CAPTCHA ask if I'm a robot? ›

The idea is that a computer program such as a bot will be unable to interpret the distorted letters, while a human being, who is used to seeing and interpreting letters in all kinds of contexts – different fonts, different handwritings, etc. – will usually be able to identify them.

Top Articles
Latest Posts
Article information

Author: Greg Kuvalis

Last Updated:

Views: 5740

Rating: 4.4 / 5 (55 voted)

Reviews: 86% of readers found this page helpful

Author information

Name: Greg Kuvalis

Birthday: 1996-12-20

Address: 53157 Trantow Inlet, Townemouth, FL 92564-0267

Phone: +68218650356656

Job: IT Representative

Hobby: Knitting, Amateur radio, Skiing, Running, Mountain biking, Slacklining, Electronics

Introduction: My name is Greg Kuvalis, I am a witty, spotless, beautiful, charming, delightful, thankful, beautiful person who loves writing and wants to share my knowledge and understanding with you.