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Why diversify?
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What are the risks?
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How to diversify?
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How to evaluate?
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How to implement?
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How to learn?
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Here’s what else to consider
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Diversification is one of the four growth strategies in the Ansoff matrix, a tool that helps you analyze and select the best options for your business. It involves entering new markets with new products or services, which can be risky but also rewarding. In this article, you'll learn about the advantages and disadvantages of diversification as a growth strategy, and how to apply some criteria to evaluate its feasibility and potential.
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1 Why diversify?
Diversification can help you achieve several objectives, such as increasing your market share, reducing your dependence on a single product or market, exploiting your core competencies, creating synergies, and enhancing your reputation. For example, you might diversify to tap into a growing or emerging market, to leverage your existing capabilities or resources, to create economies of scale or scope, or to strengthen your brand image and customer loyalty.
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2 What are the risks?
Diversification is not without challenges and drawbacks, however. It can also expose you to several risks, such as losing focus, diluting your brand identity, increasing your costs and complexity, facing more competition, and failing to meet customer expectations. For example, you might diversify too far from your core business, confuse your customers with inconsistent messages, incur higher expenses for research and development, marketing, and distribution, encounter stronger or more established rivals, or deliver inferior or irrelevant products or services.
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3 How to diversify?
There are different ways to diversify, depending on the degree of relatedness between your existing and new products or markets. You can pursue concentric diversification, which means adding products or markets that are closely related to your current ones, and that can benefit from your existing strengths or assets. You can also pursue horizontal diversification, which means adding products or markets that are unrelated to your current ones, but that can appeal to your existing customers or segments. Or you can pursue conglomerate diversification, which means adding products or markets that are completely unrelated to your current ones, and that require new skills or resources.
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4 How to evaluate?
Before deciding to diversify, you need to assess the feasibility and potential of your diversification options, using some criteria such as market attractiveness, competitive advantage, strategic fit, and financial viability. You need to analyze the size, growth, profitability, and trends of the new market, as well as the level of competition, barriers to entry, and customer needs and preferences. You also need to evaluate your ability to create and sustain a unique value proposition, as well as the alignment of your vision, mission, values, and goals with the new market. Finally, you need to estimate the costs, revenues, risks, and returns of the diversification option, and compare them with other alternatives.
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5 How to implement?
Once you have chosen a diversification option, you need to plan and execute it effectively, using some best practices such as setting clear objectives and measures, conducting thorough research and testing, allocating sufficient resources and support, communicating and engaging with stakeholders, and monitoring and adjusting as needed. You also need to consider the mode of entry, whether it is organic (developing the new product or market internally), cooperative (partnering with another company or organization), or acquisitive (buying or merging with an existing company or organization).
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6 How to learn?
Diversification is a learning process, and you need to be open and flexible to adapt to changing conditions and feedback. You need to collect and analyze data and information from various sources, such as customers, competitors, suppliers, and industry experts. You also need to solicit and listen to opinions and suggestions from your employees, partners, and advisors. Moreover, you need to review and evaluate your performance and results regularly, and identify the strengths, weaknesses, opportunities, and threats of your diversification strategy. Finally, you need to celebrate your successes, learn from your failures, and seek continuous improvement.
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7 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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